RETURNS, EXCHANGES & REFUNDS

Need to exchange or return your print? Just contact us within 30 days of placing your order. Please let us know if you would like a replacement or exchange for a different print or if you'd prefer to return it for store credit or a refund (exclusive of any shipping costs).

To be eligible for a return, your item must be in the same condition that you received it. Please package the art print carefully to ensure we receive the parcel in one piece! We strongly recommend using a tracked service to return the artwork as we can't replace lost or damaged returns.

You can always contact us for any return questions by sending a message here or by emailing us at hello@citizenart.co.nz.